Privacy Policy
Last updated: April 9, 2026
At Rollero, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
Information We Collect
We collect personal information such as your name, email address, phone number, date of birth, and payment details when you register an account, make deposits, or contact support. We also gather usage data including IP address, device information, browsing history, and game preferences to enhance our services. This information is collected directly from you or automatically through our website and app. Collection occurs only as necessary for providing our online casino services and complying with Australian regulations.
How We Use Your Information
We use your personal information to create and manage your account, process transactions, and deliver personalised gaming experiences. It enables us to verify identity, prevent fraud, and ensure responsible gambling in line with Australian laws. We also analyse usage data to improve our platform, conduct marketing with your consent, and meet legal obligations under the Privacy Act 1988.
Information Sharing
We share personal information with trusted service providers such as payment processors and hosting companies under strict confidentiality agreements. Disclosure occurs if required by law, competent authorities, or to prevent illegal activity. We do not sell your data; any overseas disclosure complies with APP 8 of the Privacy Act.
Data Security
We implement robust security measures including encryption, firewalls, and secure servers to protect your personal information from unauthorised access. Regular security audits and staff training ensure compliance with industry standards. In case of a data breach, we follow OAIC guidelines to notify affected individuals promptly. Your data is stored securely, primarily in Australia.
Your Rights
Under the Australian Privacy Principles, you have the right to access, correct, or delete your personal information by contacting us. You may request details on how we handle your data or withdraw consent for marketing. We will respond within a reasonable period, verifying your identity first. Complaints can be lodged with the Office of the Australian Information Commissioner (OAIC).
Cookies and Tracking
We use cookies and tracking technologies to enhance site functionality, analyse usage, and personalise content, in compliance with the Privacy Act 1988. These may collect personal information via tools like tracking pixels. You can manage preferences through browser settings or our cookie consent tool.
Contact Us
For privacy concerns or to exercise your rights, contact our Data Protection Officer. We aim to resolve issues promptly.